Technical FAQ

Replacement bulbs for Moonbeam alarm clocks

The older Moonbeam models have a replaceable light bulb that can be purchased online, here is a link to one of the sources: http://1000bulbs.com/product/76/IN-0010C7DC.html The new Moonbeam models (ending with X, eg: 43000X, or 43007X) have LED lights and cannot be replaced.

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70026 Atomic Clock DST Setting Adjustment

Hi, I have your model 70026 atomic world clock. I cannot for the life of me get it to understand I live in Roatan Honduras. It keeps resetting itself 1 hour ahead. Is there any possible way to override the built in location feature or do I have to live with a clock that is…

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Incorrect Day of Week Display

For some reason with the date set correctly the day of the week is not correct. How can I fix this? This will happen when the YEAR is not set to the correct year. Many people skip that step when setting the date, so the date and month are displayed correctly, but the day of…

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Do you have a replacement temperature sensor for 70034?

We unfortunately do not have replacement temperature sensors for the Indoor/Outdoor Alarm Clock 70034 (great clock!). Every once in a while we may have extra sensors from a clock that was returned and is no longer salable. If you’d like to take a chance with the sensor from the returned clock and cover shipping costs,…

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Is my clock's battery backup working?

Bought a Westclox model 70018 alarm clock from Walmart. I have to get up at three in the morning and specifically wanted one with battery backup in case of power outages. Yesterday the power did go out and the battery backup did not work. Is there a switch to set or what? The most common…

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Replacement battery for 47508 Travelmate travel alarm clock

Where does one replace the batteries for the 47508, and what battery type is it? On the bottom / back of the clock there is a small plastic cover (with an arrow). This is the battery door. Inside you will find a button cell/watch battery that needs to be replaced with battery size ‘LR44’.

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